I've dicovered that the local customers in my area that come into Nice N' Easy are a little strange.
I'm not sure if this occurs at any job where customer service is involved or just here.
The first thing I find humorous is the fact that almost everytime I ask a customer if they would like a bag they say, "sure, if you have one"
okk...so let me get this straight...why on earth would I ask you if you wanted a bag if I didn't have any?!
Complete stupidity!
One of these days I'm just going to flat out say "no, I don't have one"
Maybe I'll do it before I leave *crosses fingers"
The second thing I notice is that most customers would not know politeness if it punched them in the face.
For example....I ask a customer "how are you doing today?" I get silence.
"is that it for today?" I get silence.
"x amount is your change, thank you and have a nice day" I get silence.
Is this my punishment for being nice?
I simply cannot understand it.
Third and not quite final, I hate how the customers expect me to work inside their time schedule.
For example, awhile back I had a woman get impatient with my coworker and I because we had to make a pizza and she had to pick her kid up in 10 min.
Now, this is confusing...why didn't the woman just come in earlier?
I can't understand why it was my fault that she was going to be late.
Its not like she called in and ordered the pizza earlier.
Sigh...
Is this the future of humanity?
I would like to hear some other stories of terrible customers.
Sometimes I just laugh at how immature so many people are.
You know, the quick roll of the eyes and the impatient huff every time a simple problem arises.
God forbid you wait 10 minutes in line to pay for your little ol' candybar!
AND these are grownups, yes, GROWNUPS.
They are out there at every job just lurking and hoping to make your day a living hell.
Hope your day was as wonderful as mine :)
~Liz~
Thursday, January 11, 2007
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1 comment:
In this day and age aeveryone wants instant gratification. I for one fall victom to this almost all the time, but working in the "customer service field" I have learned to be more patient. Sometime I will go into a store and be really patient and it will agrivate the emplyoee, im not in any rush so go ahead and finish up what you were doing. Thats atleast how it happens sometimes.
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